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Notes on practical AI.

What we learn helping European businesses adopt agents and automations — written down without the hype.

Automation6 min read

The 5 business processes you should automate first (and 3 you shouldn't)

Not every process is a good first candidate for AI automation. Here's how we pick the first five at every customer — and the three we always postpone.

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Compliance5 min read

GDPR-proof AI: what EU businesses need to know before adopting agents

Data residency, model training, right to erasure, audit trails — the four questions every EU business should ask an AI vendor before signing anything.

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AI basics5 min read

What is an AI agent? A plain-language guide for business teams

Agents, chatbots, automations — the terms get mixed up constantly. Here's the difference in plain language, with examples you can map to your own team.

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FAQ

Where to start reading.

What we write about, how often, and which article to open first depending on what is blocking you.

Practical notes on making AI work inside real European businesses: which processes to automate first, what GDPR-proof AI adoption actually requires, and how AI agents differ from the chatbots and automations they get confused with. Everything is written from delivery experience rather than vendor marketing.

New articles go up as we learn something worth passing on from live customer work, typically a few times a quarter rather than on a content-marketing schedule. We would rather publish one piece that changes how you scope a project than weekly posts that repeat the same advice.

Start with our plain-language guide to what an AI agent is, then read which five business processes to automate first. If your blocker is compliance rather than understanding, read the GDPR-proof AI article first — for most European companies that is the real gate, not the technology.